Request Pricing

Privacy Policy & Terms of Use

Creative Officials Media Inc.
Last Updated: November 16, 2025

1. Introduction

Welcome to Creative Officials Media Inc. (“we,” “us,” or “our”).
We are a Toronto-based media production company specializing in corporate video, photography, and creative marketing content.

By visiting our website [www.creativeofficials.com] or engaging with our services, you agree to comply with and be bound by the following Privacy Policy and Terms of Use.

Please read them carefully before using our website or submitting any personal information.

2. Privacy Policy

a. Information We Collect

We collect personal and business information that helps us deliver and improve our services, including:

  • Name, company name, email, and phone number (via forms or quote requests)

  • Payment and billing details (when hiring our services)

  • Project files, creative briefs, and correspondence

  • Automatically collected data such as IP address, browser type, device information, and site analytics (through Google Analytics and cookies)

You can disable cookies in your browser at any time.

b. How We Use Your Information

Your information is used to:

  • Respond to inquiries and provide quotes
  • Process payments and manage client accounts
  • Deliver project updates and final deliverables
  • Improve our website and marketing performance
  • Share work in our portfolio or social channels (only with your consent)
  • Comply with tax, legal, and regulatory obligations

We will never sell or trade your personal data to third parties.

c. Data Sharing

We may share limited information with:

  • Subcontracted professionals (photographers, editors, web developers) involved in your project

  • Payment gateways, hosting providers, and email platforms we use to run our business

  • Government or legal authorities, only if required by law

All third parties must protect your information and only use it for intended purposes.

d. Data Storage & Security

We use secure, password-protected systems and encrypted cloud platforms to store your information.
Although no online system is completely secure, we follow best practices to safeguard your data from unauthorized access or misuse.

e. Your Rights

You may:

  • Request access to or deletion of your personal information

  • Withdraw consent for marketing or portfolio use

  • Correct inaccuracies in your information

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

For any privacy requests, please contact:
📧 info@creativeofficials.com

f. Data Retention

We retain personal and project-related data only for as long as necessary to:

  • Complete your project and provide ongoing support

  • Meet legal, accounting, or tax obligations

g. Third-Party Links

Our website may include links to external websites or social platforms.
We are not responsible for the privacy or content practices of these third parties.

h. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be available on this page with an updated date.

3. Terms of Use

a. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms of Use.
If you do not agree, please do not use our website or services.

b. Intellectual Property

All content on this website — including text, images, videos, logos, and graphics — is the property of Creative Officials Media Inc. and is protected under Canadian copyright law.
You may not reproduce, distribute, or modify any material without our prior written consent.

c. Use of Our Content

You may view, download, and share links to our content for personal or informational purposes only.
You may not:

  • Use our content for commercial purposes without written permission

  • Misrepresent our work or brand identity

  • Use our trademarks or logos without authorization

d. Client Content Rights

All content produced by Creative Officials Media Inc. (photos, videos, or designs) remains our intellectual property until full payment is received.
Upon payment, ownership or usage rights are transferred as per the agreed contract or invoice terms.
We reserve the right to use completed projects for portfolio or promotional purposes unless otherwise agreed in writing.

e. Limitation of Liability

We strive to maintain the accuracy and functionality of our website and services.
However, Creative Officials Media Inc. is not liable for:

  • Any indirect, incidental, or consequential damages

  • Website downtime, data loss, or technical errors

  • Client misuse of delivered files or media assets

All use of our services is at your own risk.

f. Payment & Refund Policy

All payments are due as outlined in client invoices or contracts.
Deposits are non-refundable unless otherwise specified.
Once a project has begun, cancellation fees may apply based on work completed.

g. Governing Law

These Terms are governed by the laws of Ontario, Canada, and any disputes will be resolved in the courts of Ontario.

h. Contact Information

For any questions regarding this Privacy Policy or Terms of Use, please contact us:

Creative Officials Media Inc.
Toronto, Ontario, Canada
📧 info@creativeofficials.com
🌐 www.creativeofficials.com